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Eliza GUERRINIAsked on April 20, 2018 at 8:51 AM
Hi,
I can't access my forms and need to urgently as I am running an event at 4pm. I am not receiving the 'forgot password' login email.
Please send, thanks
Eliza
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amyReplied on April 20, 2018 at 9:38 AM
I cannot find any JotForm account which is related to your email address: elizaguerrini@gmail.com
Do you have the URL of the form? Have you embedded your form to any website? One of these information will be very helpful to find your account.
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Eliza GUERRINIReplied on April 21, 2018 at 1:43 AMHi Amy,
Thanks for getting back to me.
The URL for my form is:
https://form.jotformeu.com/80803387688369
Please let me know how I can access my info asap.
Thank you!
Eliza
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liyamReplied on April 21, 2018 at 3:26 AM
Hello Eliza,
The form apparently is under a guest account and without an email address. I recommend to please create a free account with us then we can transfer the form to your newly created account.
We shall look forward to your updates.
Thanks.