Failed Mailchimp Integration

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    podlegoop
    Asked on November 06, 2012 at 11:40 AM

    Hey. I'm having an issue with integrating my mailchimp account to any jotform. After I create the form, I then go to integrations, then enter my API key from MailChimp. At this point, it asks me to pick which list I want. The one I want is called 'main list'. I choose that one, then I get a spinning wheel for several minutes. I can hit next, but it bypasses the 'map fields' function. At this point, I can only close and reopen the integration settings. When I do, I click next until I get to the 'map fields'. 

    Here's where the real problem is. I do not have an option to map the e-mail field. It is simple not a chose. I only have name and phone number. I have double checked that the fields exsist on the mailchimp side as well. 

    Please help.

  • Profile Image
    EduardoMendez
    Answered on November 06, 2012 at 12:18 PM

    Hi there,

    I have tested the Mailchimp integration and was not able to reproduce the issue.

    Here is my test:

    Mailchimp List / Fields

    JotForm fields:

    Integration Field Mapping:

     

    All seems to be working fine.  Please try re-integrating your form.  You may want to add a new API key.

    Let us know if the issue persists!

  • Profile Image
    podlegoop
    Answered on November 06, 2012 at 12:21 PM

    I did add a new api key and initially it did not work. However, after about 30 minutes, it started working. I guess the api key needed a few minutes. Thanks for the help though.

  • Profile Image
    EduardoMendez
    Answered on November 06, 2012 at 12:48 PM

    Anytime!

    We are glad to hear things are working.

    Please let us know if you need further assistance!