- podlegoopAsked on November 06, 2012 at 11:40 AM
Hey. I'm having an issue with integrating my mailchimp account to any jotform. After I create the form, I then go to integrations, then enter my API key from MailChimp. At this point, it asks me to pick which list I want. The one I want is called 'main list'. I choose that one, then I get a spinning wheel for several minutes. I can hit next, but it bypasses the 'map fields' function. At this point, I can only close and reopen the integration settings. When I do, I click next until I get to the 'map fields'.
Here's where the real problem is. I do not have an option to map the e-mail field. It is simple not a chose. I only have name and phone number. I have double checked that the fields exsist on the mailchimp side as well.
Please help.Page URL:
- JotForm SupportEduardoMendezAnswered on November 06, 2012 at 12:18 PM
I have tested the Mailchimp integration and was not able to reproduce the issue.
Here is my test:
Mailchimp List / Fields
Integration Field Mapping:
All seems to be working fine. Please try re-integrating your form. You may want to add a new API key.
Let us know if the issue persists!
- podlegoopAnswered on November 06, 2012 at 12:21 PM
I did add a new api key and initially it did not work. However, after about 30 minutes, it started working. I guess the api key needed a few minutes. Thanks for the help though.
- JotForm SupportEduardoMendezAnswered on November 06, 2012 at 12:48 PM
We are glad to hear things are working.
Please let us know if you need further assistance!