Why am I encountering issues during submissions

  • rdogil
    Asked on May 3, 2024 at 10:35 AM

    our forms are showing an issue when submitting them.

    the warning sign is "Not Available", after pressing submit.

    I cannot mimic the issue on my laptop here but our employees on tablets and cell phones are having issues.

    I have cleared the cache to no avail.

    please help.

  • Kenneth JotForm Support
    Replied on May 3, 2024 at 11:16 AM

    Hi Ryan,

    Thanks for reaching out to Jotform Support. Apologies for any inconvenience. Our Developer Team has resolved the issue, and you should now be able to submit forms as usual. Check out the screencast below to see my results:
    Why am I encountering issues during submissions Image 1 Screenshot 20

    Reach out again if there's anything else we can help you with.

 
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