HIPAA Account: I can't add third party integrations to my forms

  • zacharylitwack
    Asked on April 22, 2018 at 3:03 PM

    I want to add Zapier and Salesforce integrations but when I click on plugins and go to apps and click add to form it 1. creates a new form (I want to add it to a form I already created) and 2. It doesn't successfully add to the new form it creates.

    Is this a bug?

     

    Thanks,

  • Mike
    Replied on April 22, 2018 at 4:02 PM

    Thank you for contacting us.

    It appears that at this time we support only Google Spreadsheet and Google Drive integrations for HIPAA-enabled accounts.

    HIPAA Account: I cant add third party integrations to my forms Image 1 Screenshot 20

    I am escalating a ticket to our next level support to find out more information on this topic.

    We will get back to you when we have any more information.

  • hasan JotForm Developer
    Replied on May 10, 2018 at 2:01 AM

    Hello,

    We are working on our BAA terms to enable various integrations soon. We will keep you updated.

    Thank you.

  • zacharylitwack
    Replied on May 27, 2018 at 4:43 PM
    The google spreadsheet integration is not working.
    ...
  • Elton Support Team Lead
    Replied on May 27, 2018 at 7:37 PM

    We have replied to your question about Google Spreadsheet Integration here https://www.jotform.com/answers/1484192. Kindly check.

  • Rose
    Replied on September 13, 2018 at 4:35 AM
    I have good news for you. Zapier Integration is added to HIPAA accounts as well. 
     
    1536827218Screen Shot 2018 09 13 at 11 Screenshot 10
     
    However, you need to reconfigure JotForm zap on Zapier. While configuring integration, you will see a part in the wizard which asks whether or not your account is HIPAA compliant.  You need to select Yes on this section.
     
    1536827243Screen Shot 2018 09 13 at 11 Screenshot 21
     
    Please have a try and do let us know if you run into any trouble. 
     

    Thank you.