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yann leroyAsked on May 3, 2024 at 10:42 AM
want to verify my email adress with link sent to yannleroy32@hotmail.fr but it says it failed as not matching when its the same adress????
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Bilal JotForm SupportReplied on May 3, 2024 at 10:58 AM
Hi Yann,
Thanks for reaching out to Jotform Support. I checked the status of the email address that you used to open this ticket, but I am getting the result that this is a Guest account. Guest accounts are temporary accounts with one-time login only. I would recommend signing up using the same email via this link.
Keep us updated and let us know if you need any more help.