Form is not allowing download PDF option

  • CORE_Geomatics
    Asked on May 3, 2024 at 11:32 AM

    Hello,

    I created a new form, but the external user that is filling it out does not have a Download PDF option after submitting the filled out form. Is there a setting to have this turned on?


    Thanks,

    Jermey

  • Mafe_M JotForm Support
    Replied on May 3, 2024 at 12:24 PM

    Hi CORE_Geomatics, 

    Thanks for reaching out to Jotform Support. Adding a Download PDF Button to your Thank You Page is easy. Let me show you how:

    1. Open your form in Form Builder and click on Settings in the orange navigation bar at the top of the screen.
    2. On the left side of the screen, click on Thank You Page.
    3. Click on the green Action Buttons button, and then select Download PDF.
    4. Select PDF Document, and then click on Create. That's it.

    Form is not allowing download PDF option Image 1 Screenshot 20

    Give it a try and let us know if you need any other help.

 
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