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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    "Sorry! Only one entry allowed." error message.

    Asked by 5thandBroadway on November 06, 2012 at 02:46 PM

    Hello, when users submit our form the following error message is appearing:

    ""Sorry!  Only one entry allowed.

    Multiple submissions are disabled for this form."


    However, when I checked "preferences" we had selected no limit for submissions.  I changed it to 10,000 just to see if it would help, but to no avail.  Please help.  Thank you.



    Justin Myers


    Page URL:

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    JotForm Support

    Answered by EduardoMendez on November 06, 2012 at 03:22 PM

    Hi there!

    It seems your form is set to regulate repeated entries by a user.

    Here is a guide to help you understand the settings:


    If you would like to allow the same user to submit more then once, please change your settings as follows:

    Let us know if you need further assistance!


    PS.  please delete my test entry