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schreplockAsked on May 3, 2024 at 2:17 PM
We've created a form that requires an image to be uploaded and I've included the option to take a photo with a mobile device (granted it also allowed me to take an image from my desktop camera). Today while testing this I discovered that an error is occurring. If I take a picture it still does not satisfy the need to upload the image...so what is the best way I can address this?
Page URL: https://form.jotform.com/230467836168061 -
Eliza JotForm SupportReplied on May 3, 2024 at 2:59 PM
Hi Christian,
Thanks for reaching out to us for help. Since the Take Photo widget is just an alternative if the form filler doesn't want to upload an image using the File Upload element, you can apply Conditional Logic on your form to unrequire the File Upload field if the form filler chose to take a photo of the voided check instead. Here's how to do that:
- In Build, click on Settings in the blue navigation bar in the upper part of the page.
- Go to Conditions, and select Enable/Require/Mask Field.
- Set the conditions as shown in the screenshot below:
- Click on Save.
Here's a screencast of how it's done:
Check out the next screencast for my results:
Reach out again if there’s anything else we can help you with.
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schreplockReplied on May 3, 2024 at 5:24 PM
Thank You Eliza!
That is exactly what I was thinking needed to happen...suppose I should have dug in a bit deeper.