Conditional Logic: Unrequire a field if another field is filled.

  • schreplock
    Asked on May 3, 2024 at 2:17 PM

    We've created a form that requires an image to be uploaded and I've included the option to take a photo with a mobile device (granted it also allowed me to take an image from my desktop camera). Today while testing this I discovered that an error is occurring. If I take a picture it still does not satisfy the need to upload the image...so what is the best way I can address this?

    Jotform Thread 14532053 Screenshot
  • Eliza JotForm Support
    Replied on May 3, 2024 at 2:59 PM

    Hi Christian,

    Thanks for reaching out to us for help. Since the Take Photo widget is just an alternative if the form filler doesn't want to upload an image using the File Upload element, you can apply Conditional Logic on your form to unrequire the File Upload field if the form filler chose to take a photo of the voided check instead. Here's how to do that:

    1. In Build, click on Settings in the blue navigation bar in the upper part of the page.
    2. Go to Conditions, and select Enable/Require/Mask Field.
    3. Set the conditions as shown in the screenshot below: Conditional Logic: Unrequire a field if another field is filled Screenshot 40
    4. Click on Save.

    Here's a screencast of how it's done:

    Conditional Logic: Unrequire a field if another field is filled Screenshot 51

    Check out the next screencast for my results:

    Conditional Logic: Unrequire a field if another field is filled Screenshot 62

    Reach out again if there’s anything else we can help you with.

  • schreplock
    Replied on May 3, 2024 at 5:24 PM

    Thank You Eliza!

    That is exactly what I was thinking needed to happen...suppose I should have dug in a bit deeper.

 
Your Answer