Fields are not showing properly and how to change the back button color

  • heliskicom
    Asked on May 3, 2024 at 2:31 PM

    The formatting of my survey places some content and the buttons off the page / below the fold. How can I center it vertically?


    Also, in adding a Submit button, I turned the Back button orange. Can you fix it?


    Jotform Thread 14532671 Screenshot
  • Aries JotForm Support
    Replied on May 3, 2024 at 4:08 PM

    Hi heliskicom,

    Thank you for reaching out to Jotform Support. I’m sorry you're having difficulties with this.  I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

  • Aries JotForm Support
    Replied on May 3, 2024 at 4:37 PM

    Hi heliskicom,

    Thanks for your patience. To my understanding of your first question, you want to remove the Jotform branding at the bottom of your form, as shown in the screenshot below, so it will show others in that area? If so, you will need to upgrade your account to any of your paid plans. In case you are interested in upgrading your account , you can check out our pricing page at this link.

    Fields are not showing properly and how to change the back button color Image 1 Screenshot 20

    If this is not what you are trying to achieve, please elaborate on your concern.

    For your second question, I moved it to a different thread to avoid confusion. You can click the link below to redirect to the thread.

    Also, in adding a Submit button, I turned the Back button orange. Can you fix it?

    Let us know if you need any more help.



  • heliskicom
    Replied on May 3, 2024 at 5:17 PM

    I just want to adjust the spacing so the buttons show up


  • Raymond JotForm Support
    Replied on May 3, 2024 at 9:15 PM

    Hi Tom,

    Thanks for getting back to us. I checked your form and see that the Question spacing has a negative value which causes the fields to overlap each other. Let me show you how to adjust this:

    • In Form Builder, click on the Paint Roller icon on the right.
    • Next, under the Styles tab, adjust the Question Spacing value as needed.
      Fields are not showing properly and how to change the back button color Image 1 Screenshot 20

    If that’s not exactly what you’re looking for, can you explain a bit more and share a screenshot of the problematic field/button so I can help you better?

    Reach out again if you need any help.

 
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