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tishaafsAsked on May 3, 2024 at 3:11 PM
I have two Jotform accounts. One is a personal account, and the other is an Enterprise account with my company. I tried assigning a form from my Enterprise account to several people with personal accounts (including my own personal account), and we cannot see the Assigned Form from the Jotform application. Under "assigned forms", I only see an old form I assigned to myself a few years ago.
Can a form not be assigned from an Enterprise account to a regular Jotform (non-Enterprise) account?
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Christian JotForm SupportReplied on May 3, 2024 at 3:54 PM
Hello Tisha,
Thanks for reaching out to Jotform Support. You may have to assign your non-Enterprise account as one of the subusers of your Enterprise account before you can share a form, but it's best to confirm this with the Enterprise-dedicated team. Let me show you how to contact our Enterprise Support Team:
- Log into your Enterprise account.
- Click on the Support option in the upper right of the page.
- Click the Submit a Request button.
- Enter the details of your question.
- Click the Submit Request button to send your question.
Let us know if you have any other questions.