What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    can i backup data for my form

    Asked by brerrabbi on November 06, 2012 at 08:46 PM


    i just experienced a situation where i lost data from a jotform, and jotform was not able to adequately explain what happend to the data.  if i want to back up my data, how may I do that? I am concerned; we have a legal obligation to retain registration data.  We are a graduate school.



    Noach Dzmura

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    JotForm Support

    Answered by EduardoMendez on November 06, 2012 at 09:08 PM

    Hi there!

    Sorry to hear about the loss of data.  Our dev team is looking at the glitch that may have caused that.

    As per the backup, you may want to look into our Google Drive or DropBox integrations.

    Please take a look at the links above and let us know if you need further assistance.