What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Image upload error message when the applicants try to upload the images

    Asked by guest_23074037957054 on November 07, 2012 at 05:45 AM


    We set up three image upload button in our form and restricted it in jpeg and jpg form and in 1MB.  However, when my applicants try to upload their images by using the upload buttons,  the error message in the screen shot always pop up.


    How can we sort out this problem.



    Page URL:

  • Profile Image
    JotForm Support

    Answered by mliz on November 07, 2012 at 06:43 AM

    Can you try to remove and then re add the file upload fields this should fix the issue. Please do give it a try and let us know the result.