Reaching Form Limits

  • memphiseleganceawards
    Asked on May 4, 2024 at 10:07 AM

    Good morning, I'm deleting submissions to my form, but it keeps saying that I have almost reached my limit. I just wanted to get it updated before it reached the limit! thank you!

  • Carrissa JotForm Support
    Replied on May 4, 2024 at 10:16 AM

    Hi memphiseleganceawards,

    Thanks for reaching out to Jotform Support. If you have deleted the submission, it will go to the trash. We need to delete it permanently to free up some space. It's easy to do. Let me walk you through it:

    1. Click the main tab’s vertical ellipsis icon.
    2. Select the Trashed entries option.

    1659199364 62e55f84c41dd  Screenshot 10 Screenshot 10 Screenshot 10

    3. In the Trash panel, select the submissions or tick on the Select All checkbox to mark all entries.

    4. Click the Delete Forever button.

    5. Finally, click Delete in the confirmation window to purge the marked entries.

    1659199435 62e55fcb22bbc  Screenshot 21 Screenshot 21 Screenshot 21

    Give it a try and let us know if you need any other help.

 
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