Sub-user account: Can't create new forms

  • Profile Image
    youth1025
    Asked on April 25, 2018 at 01:47 PM

    I am trying to share my account with our music minister but he can't seem to create any new forms.....what do we need to do?



    This is a re-post of a comment on How to Share Forms with a Sub-Account User

  • Profile Image
    Richie_P
    Answered on April 25, 2018 at 03:35 PM

    UPDATE: Effective October 2018 the Sub-User feature has been discontinued and is no longer available for creating new sub-users. If you had been using this feature previously, you're grandfathered. 

     If you would like to have additional users added to your account, please check out JotForm Enterprise.

    It seems you have added your minster as a sub-user account. Did they register using the invitation link? They can only create a form under your account/folder. They need to click your username/folder first to activate "Create a Form" button.

     

    Please try it out and let us know how it goes.

    Thank you.