Why am I no longer receiving notification emails?

  • inkroom_av
    Asked on May 4, 2024 at 6:56 PM

    Something has happened on May 2nd and we are no longer receiving our submission forms to our email address????

  • Mary JotForm Support
    Replied on May 5, 2024 at 12:26 AM

    Hi inkroom_av,

    Thanks for reaching out to Jotform Support. Are you referring to the email address contact@inkroomtattoos.com? I checked, and this email is currently in our bounce list. I went ahead and removed it, could you please check again?

    Let us know how it goes.

  • inkroom_av
    Replied on May 5, 2024 at 12:50 PM

    Thank you so much, yes it is now working. That is our main form of contact so that email address is essential. Thank you for your help

 
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