How come my account is suspended?

  • Taxen Davian Ang
    Asked on May 4, 2024 at 6:58 PM

    hi, why has my account been suspended?? I cant access my form.


  • Mary JotForm Support
    Replied on May 4, 2024 at 7:32 PM

    Hi Taxen,

    Thanks for reaching out to Jotform Support. Please allow me some time to check this issue with the relevant team, I will get back to you with an update.

    In the meantime, let us know if you have any other questions.


  • Mary JotForm Support
    Replied on May 6, 2024 at 9:01 PM

    Hi Taxen,

    Thanks for waiting. After checking, the account was mistakenly suspended by our phishing detector, thus we went ahead and reinstated it.

    Let us know if you have any other questions.

 
Your Answer