Subject: Inquiry Regarding Form Suspension - Urgent

  • Eliteeros
    Asked on May 4, 2024 at 8:08 PM



    Dear JotForm and Asky Support Team,


    I hope this message finds you well. I am writing to express my concern regarding the suspension of my entire form on your platform. As a business owner, specifically operating a recruitment agency, it is crucial for me to utilize forms effectively, particularly for onboarding new employees and facilitating necessary documentation.


    Unfortunately, the recent suspension of my form has hindered our operational efficiency and significantly impacted our ability to onboard new employees promptly. Given the critical nature of this matter, I kindly request your prompt assistance in resolving the issue and reinstating access to our form.


    Could you please provide clarification on the reasons behind the suspension and any steps required from my end to rectify the situation? Additionally, I would appreciate any guidance or recommendations on how to prevent similar issues in the future, ensuring compliance with your platform's policies and regulations.


    Your urgent attention to this matter would be greatly appreciated, as it directly affects our business operations. Thank you for your prompt assistance and understanding.


    Best regards,

    Subject: Inquiry Regarding Form Suspension   Urgent Image 1 Screenshot 20

  • Christy JotForm Support
    Replied on May 4, 2024 at 8:46 PM

    Hi Eliteeros,

    Thank you for reaching out to Jotform Support. I'm sorry this is happening. Your account was suspended as it was found to offer a fake job service for the Clone of Phone Actress Application Form. Also, you are not using a business email. We understand this might not be the case with your form, yet we had to act according to the general rule to comply with our Terms. You may provide us with the following information to confirm legitimacy:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    Send these proofs to reviewers@jotform.com with Ticket #14554541 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

    Reach out again if there's anything else we can do for you.

 
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