Account Suspended: Collecting Login Credentials

  • Raiden
    Asked on May 4, 2024 at 10:26 PM

    Please review my banned account. My contracts are for fantasy roleplays.

  • Shane JotForm Support
    Replied on May 4, 2024 at 11:05 PM

    Hi Raiden,

    Thanks for reaching out to Jotform Support. I checked your account, and saw that it's suspended due to this form, due to collecting of Login Credentials (Username and Password). Online Form Builders, including Jotform, are sometimes being used for identity theft, and we go to great lengths to prevent this. That is why collecting these types of data is considered a phishing activity, as stated in our Terms of Use.

    To re-enable your account, you need to confirm with us that we can remove these offending fields.

    Once we hear back from you, we'll be able to move forward with a solution.

  • guest_f4069a0839f68336
    Replied on May 5, 2024 at 1:15 AM
    I agree to let you delete all offensive parts
    ...
  • Vanessa JotForm Support
    Replied on May 5, 2024 at 2:14 AM

    Hi Raiden,

    Thanks for getting back to us. I will forward this to our reviewer team so they can review the form again and remove the guilty fields.

    We’ll get back to you as soon as we have an update. 

  • Vanessa JotForm Support
    Replied on May 5, 2024 at 3:14 AM

    Hi Raiden,

    Thanks for patiently waiting. I've removed the password field from the form and activated your account. Please check it and let us know if you need further help.


 
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