Suspended account due to Fake Service.

  • Antonya King
    Asked on May 4, 2024 at 11:06 PM

    i need help my form was disabled. I’m unsure why

  • Kenneth JotForm Support
    Replied on May 5, 2024 at 2:56 AM

    Hi {username}, 

    Thanks for reaching out to Jotform Support. The account has been flagged as offering a Fake Service. If you believe that your account was suspended in error, we’ll need you to do the following:

    • Send us the URL where your form is used.
    • Send us a link to your website or proof of affiliation with a legitimate institution.
    • Change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these things above to reviewers@jotform.com with Thread #14556141 as the subject, and we’ll let you know about the status of your account after we’ve done a thorough review of them.

    We appreciate your patience during this process.

 
Your Answer