GDPR: Is JotForm in the EU-U.S. Privacy Shield list?

I believe that you are referring to GDPR compliance. Please note that JotForm is now  GDPR compliant form builder. Please refer to the link below that can help you with more information on JotForm GDPR compliance.

https://www.jotform.com/gdpr-compliance/

If you want a DPA to be signed, please submit the form provided in the link https://www.jotform.com/gdpr-compliance/dpa/.

Please get back to us if you need any further assistance. We will be happy to help. 

Hi again.

We are already familiar with your pages about GDPR and we have signed the DPA - but our lawyers cannot approve, since your company is not on the EU-US Privacy shield list. 

There is no mention, at least, on your website?

i am very pleased with Jotform, but will be forced to stop using it, if we do not meet one of the above demands, as our company will not allow.

You do not comment on the question, if data from EU still pass through the US, even if we choose the German servers?

if data from EU still pass through the US, even if we choose the German servers?

Once the data is moved to EU servers, the data can be accessed from EU server only.

Also, let me forward the thread about EU-US Privacy shield list to our backend team so that we can get the correct information in this regard. 

Thank you for your patience and understanding. 

hi again

Anything new regarding the question if Jotform will be on the EU-US Privacy shield list before the 25th of may?

Unfortunately, there is no update yet on this. Let me send a note to our backend team to check further. If there is any update, you'll be posted here.

Thank you!

Document was sent to reimer@comwell.dk. Please check and let us know if you have further questions.

Hi an thank you for the references to your sub contractors, google and amazon.

Unfortunately, they are still subcontractors, and not regarding Jotform as the main company, according to our legal counselling. Therefore we still need you to fill out and sign the linked EU document, to be able to work with jotform after the 25th of may.

Can you reply quickly to whether this is possible, or if we have to start looking for another vendor in europe?

the document is; 

EU Standard Contractual Clauses Jotform 2018.pdf

The link to file is here: https://www.dropbox.com/s/ein9uwf4dll1anq/EU%20Standard%20Contractual%20Clauses%20Jotform%202018.pdf?dl=0

Your response has been received by our backend team and I'll let them to answer your query.

Thank you for your patience.

Hi,

I posted separately, but I have also been advised the same and if you are not planning to be part of the EU/US privacy shield, there are various contractual clauses that I would need to get signed (in addition to the data processing agreement).

Thanks

Sarah

Hi Sarah,

Your question has been answered in your other thread here https://www.jotform.com/answers/1475933. Kindly check.

yes but I cannot login as Sarah, and desperately need answers to

Please try viewing the answers for Sarah in this thread here https://www.jotform.com/answers/1475933 again. Which is also a similar question in this thread here https://www.jotform.com/answers/1452470.

Hi Again

Thank you for your answer. It still does not answer the question if Jotform is or will be on the EU-US Privacy shield list!

Though data is on a european server, Jotform is a US company, residing in the US. Since the Mother Company is registered in the US, having data centers in Europe is not enough, to have Jotform accepted as a business parter by us, to meet GDPR compliance. 

The only way, if you are not on the Shield list before the 25.th, is to sign afforementioned document from the EU, which will Whitelist you for us to work with.

I do not understand why you cannot just answer my question, so i either can continue with jotform, or hurry to find another vendor, who meets the GDPR compliance demands.

I understand. Unfortunately, there is no update yet from the backend team. We have already notified about your question. As soon as we have any information in this regard, we'll update you here.

We appreciate your patience and understanding. Thank you!

@SarahJScottPhotography

I created your post on a separate thread here https://www.jotform.com/answers/1477837

We will attend to it shortly.

@Thomas,

I was informed that a document has already been sent to you to answer your question. We request you to check and get back to us if you need any further assistance. We will be happy to assist. 

Thanks!

Hi There,