Jotform App Store builder: Show selected product images in tables/emails

  • alyssagiordano94
    Asked on May 6, 2024 at 12:08 AM

    Hello,

    I am trying to go through my orders on my jotform storefront and I am not able to see what order items were purchased. I accidentally labeled products the same name thinking I would be able to see pictures. Is there a way to see which specific items were purchased?

    I have already changed the names for future orders but the names Men's blue long sleeve, Men's black long sleeve and Men's navy long sleeve were all named Men's long sleeve before. The products Men's black sweatshirt and Men's oxblood sweatshirt were both named Men's sweatshirt. Men's black Champion sweatshirt and Men's green Champion sweatshirt were both named Men's Champion sweatshirt.


    Please help!!!!

  • Raymond JotForm Support
    Replied on May 6, 2024 at 12:34 AM

    Hi Alyssa,

    Thanks for reaching out to Jotform Support. I understand you'd like to identify the products purchased from your app with images. Unfortunately, the images of the selected products on the purchases will not show in emails or in your app's tables. We've gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    In the meantime, we recommend reaching out to your customer directly to clarify their orders. 

    Thanks for your patience and understanding, we appreciate it.

 
Your Answer