What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Crossbrowser issued on form created in 2010

    Asked by guest_23118251014035 on November 07, 2012 at 08:54 PM

    Hi there, 

    I created a form in JotForm in 2010 and put it on these pages:



    We're having crossbrowser issues with the form's logic in Win8/IE10.

    Here's a short screen recording showing you the issue: http://screencast.com/t/0RpxIFOcrjt

    Can you advise me on how to fix this?

    We've had to change some things with the form after exporting it, so we're hoping there's a code snippet we can add, rather than having to make changes within JotForm and then re-write the changes.

    Thank you


    Page URL:

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    JotForm Support

    Answered by Welvin on November 07, 2012 at 09:10 PM

    Hi Theresa,

    Upon checking your webpage file souce, I can see that you are embedding your form using full source codes. I am sure that this is a conflicting issue between your site scripts and jotform scripts. Our best way to solve a case like this is to let them embed the form using iframe method:


    Please try to have a time to do this solution.