Crossbrowser issued on form created in 2010

  • Profile Image
    guest_23118251014035
    Asked on November 07, 2012 at 08:54 PM

    Hi there, 

    I created a form in JotForm in 2010 and put it on these pages:

    http://ads.officefinder.com/isearch/

    http://ads.officefinder.com/search/

    We're having crossbrowser issues with the form's logic in Win8/IE10.

    Here's a short screen recording showing you the issue: http://screencast.com/t/0RpxIFOcrjt

    Can you advise me on how to fix this?

    We've had to change some things with the form after exporting it, so we're hoping there's a code snippet we can add, rather than having to make changes within JotForm and then re-write the changes.

    Thank you

    Theresa

  • Profile Image
    Welvin
    Answered on November 07, 2012 at 09:10 PM

    Hi Theresa,

    Upon checking your webpage file souce, I can see that you are embedding your form using full source codes. I am sure that this is a conflicting issue between your site scripts and jotform scripts. Our best way to solve a case like this is to let them embed the form using iframe method:

    http://www.jotform.com/help/148-How-to-get-your-Form-s-Iframe-Code

    Please try to have a time to do this solution.

    Thanks