CONTACT FORM DOESN'T WORK

  • Profile Image
    ssbms
    Asked on November 07, 2012 at 10:27 PM

    Hi, my contact form doesn't work. I used free form templates (contact form with envelope theme). For beginning it works, but today appear as below:

    v8_build_source.js:49: ReferenceError: V8Config is not defined load ( V8Config.CACHEPATH + form_id + '.js' ); ^ ReferenceError: V8Config is not defined at v8_build_source.js:49:8

    Pls help me..

    TQ

  • Profile Image
    Welvin
    Answered on November 07, 2012 at 10:42 PM

    Hi,

    We have an issue with our domain jotformz.com and jotform.me and already been reported to our developers.

    For meantime, please change the URL into your embed codes to jotform.com

    Example FROM:

    <script type="text/javascript" src="//form.jotformz.com/jsform/23118665060954"></script>

    Example TO:

    <script type="text/javascript" src="//form.jotform.com/jsform/23118665060954"></script>

    I hope this helps.

    Thanks

  • Profile Image
    ssbms
    Answered on November 07, 2012 at 11:43 PM

    I don't really understand what u mean. I used feedback button & it shows as below:

    <script src="http://max.jotfor.ms/min/g=feedback2" type="text/javascript">
      new JotformFeedback({
         formId  : "22754799892475",
         buttonText : "ANY QUESTIONS?",
         base  : "http://jotform.me/",
         background : "#C4F502",
         fontColor : "#000000",
         buttonSide : "bottom",
         buttonAlign : "right",
         type  : 1,
         width  : 700,
         height  : 500
      });
    </script>

    What should i change here?

    TQ

  • Profile Image
    EduardoMendez
    Answered on November 08, 2012 at 12:13 AM

    Please try this code and let us know if that helps:

    <script src="http://max.jotfor.ms/min/g=feedback" type="text/javascript">
      new JotformFeedback({
         formId  : "22754799892475",
         buttonText : "ANY QUESTIONS?",
         base  : "http://jotform.com/",
         background : "#C4F502",
         fontColor : "#000000",
         buttonSide : "bottom",
         buttonAlign : "right",
         type  : 1,
         width  : 700,
         height  : 500
      });
    </script>

  • Profile Image
    ssbms
    Answered on November 08, 2012 at 01:00 AM

    I just change http://jotform.me/ to http://jotform.com/.

    As u mention above doesn't look professional.

    Anyway thanks!

  • Profile Image
    idarktech
    Answered on November 08, 2012 at 01:46 AM

    I think this should be fine by now.

    Our apologies for the inconveniences caused.

    Thanks!