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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    CONTACT FORM DOESN'T WORK

    Asked by ssbms on November 07, 2012 at 10:27 PM

    Hi, my contact form doesn't work. I used free form templates (contact form with envelope theme). For beginning it works, but today appear as below:

    v8_build_source.js:49: ReferenceError: V8Config is not defined load ( V8Config.CACHEPATH + form_id + '.js' ); ^ ReferenceError: V8Config is not defined at v8_build_source.js:49:8

    Pls help me..

    TQ

  • Profile Image
    JotForm Support

    Answered by Welvin on November 07, 2012 at 10:42 PM

    Hi,

    We have an issue with our domain jotformz.com and jotform.me and already been reported to our developers.

    For meantime, please change the URL into your embed codes to jotform.com

    Example FROM:

    <script type="text/javascript" src="//form.jotformz.com/jsform/23118665060954"></script>

    Example TO:

    <script type="text/javascript" src="//form.jotform.com/jsform/23118665060954"></script>

    I hope this helps.

    Thanks

  • Profile Image

    Answered by ssbms on November 07, 2012 at 11:43 PM

    I don't really understand what u mean. I used feedback button & it shows as below:

    <script src="http://max.jotfor.ms/min/g=feedback2" type="text/javascript">
      new JotformFeedback({
         formId  : "22754799892475",
         buttonText : "ANY QUESTIONS?",
         base  : "http://jotform.me/",
         background : "#C4F502",
         fontColor : "#000000",
         buttonSide : "bottom",
         buttonAlign : "right",
         type  : 1,
         width  : 700,
         height  : 500
      });
    </script>

    What should i change here?

    TQ

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on November 08, 2012 at 12:13 AM

    Please try this code and let us know if that helps:

    <script src="http://max.jotfor.ms/min/g=feedback" type="text/javascript">
      new JotformFeedback({
         formId  : "22754799892475",
         buttonText : "ANY QUESTIONS?",
         base  : "http://jotform.com/",
         background : "#C4F502",
         fontColor : "#000000",
         buttonSide : "bottom",
         buttonAlign : "right",
         type  : 1,
         width  : 700,
         height  : 500
      });
    </script>

  • Profile Image

    Answered by ssbms on November 08, 2012 at 01:00 AM

    I just change http://jotform.me/ to http://jotform.com/.

    As u mention above doesn't look professional.

    Anyway thanks!

  • Profile Image
    JotForm Support

    Answered by idarktech on November 08, 2012 at 01:46 AM

    I think this should be fine by now.

    Our apologies for the inconveniences caused.

    Thanks!