I want to cancel the subscription

  • bestofthebestoutreach
    Asked on May 6, 2024 at 10:04 AM

    Please cancel the subscription. Once you guys decide to send the correct bill We will move forward potentially.



  • Haseeb JotForm Support
    Replied on May 6, 2024 at 10:33 AM

    Hi bestofthebestoutreach,

    Thanks for getting back to us. I can understand it can be frustrating. I have forwarded this to the billing team. We will circle back to you on this thread once we have an update from them.

    Meanwhile, if you have any further questions, you can add them to this thread.

  • Haseeb JotForm Support
    Replied on May 6, 2024 at 2:03 PM

    Hi bestofthebestoutreach,

    Thanks for waiting patiently. You can get in touch with Apple support for refund and cancellation. Subscriptions purchased via the Apple App Store are subject to the Apple App Store refund policies – Jotform cannot refund payment(s) you made to Apple. To request a refund, please review Apple’s refund process.

    Keep us updated and let us know if you need any more help.

 
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