One thing I dislike do you guys?

  • Gracie1
    Asked on April 30, 2018 at 4:08 PM
    One element I would love to look improve with Jot Form is the customer support. We had created a form to apply for expert matters and it got grew to become off. We attempted contacting the agency to remedy the difficulty and advantage lower back get right of entry to to the form, but as an alternative ended up having to create an entire new form since we by no means heard lower back. Han Solo Jacket
  • Kevin Support Team Lead
    Replied on April 30, 2018 at 5:36 PM

    Apologies for any inconveniences you may have experienced. 

    We do answer to all our support threads we receive through our forum, the response time may vary depending on the number of threads we are having in the day.

    Also, you may contact us via email at support@jotform.com and we also offer chat for some accounts. 

    I can only find another thread related to your account where you were assisted: https://www.jotform.com/answers/1321830- 

    If you need assistance, please let us know.