Asana integration: White screen after clicking submit button

  • upikepr
    Asked on May 1, 2018 at 12:15 PM

    We are creating a test form to make sure everything works well with our asana integration before we purchase a higher tier but we can't get the form to submit any data when clicking submit.

    I'm not sure if we overlooked something or not. We just get a blank white screen when hitting submit.


    Account: upikepr

  • Vanessa_T
    Replied on May 1, 2018 at 3:09 PM

    I've reviewed your Asana integration settings and saw you have not setup any "Match Your Fields" data.

    Asana integration: White screen after clicking submit button Image 10

    This setting will tell Asana, which field they will get the value from that will be displayed on their end.

    I've cloned your form and setup the integration with the following settings as an example.

    Asana integration: White screen after clicking submit button Image 21

    Here's how it is in action:

    Asana integration: White screen after clicking submit button Image 32


  • upikepr
    Replied on May 1, 2018 at 3:24 PM

    Brilliant,  I was wondering if it had something to do with that.  Thank you so much for your help

  • Vanessa_T
    Replied on May 1, 2018 at 3:33 PM

    Anytime @upikepr. Drop us a message anytime you need help.