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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Options won't let me edit paypal account that's attached to submission form

    Asked by McClare on February 22, 2011 at 11:00 AM

    How do I edit paypal account that's attached to submission form.  I do not get an option to edit PayPal submission as it says in one of the answers to this question.  I only get a box stating I cannot edit/add account until I delete existing paypal account.  I do not see anywhere on the jotform site where I can delete account and set up current one 

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    JotForm Support

    Answered by liyam on February 22, 2011 at 12:50 PM

    Hello McClare,

    When you're on My Forms, and have selected the form that returns the error and follow these steps:

    1. If you have products, subscriptions, donation collecting fields in the form, click that part of the form. to identify it, the selection of products or services has a corresponding amount.
    2. Click the wizard icon to edit the properties, you will be able to modify the paypal settings for your form. This wizard icon looks like a magician's wand.  A pop-up window will show up and then you can modify your paypal settings there

    If you're still having problems, please let us know.

    Hope this helps.