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Admin_NovenAsked on May 6, 2024 at 8:19 PM
Dear CS team,
Can I get refund on my auto renewal subscription as I no in use anymore.
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Rene JotForm SupportReplied on May 6, 2024 at 10:02 PM
Hi Admin_Noven,
Thanks for reaching out to Jotform Support. As requested, the account has been downgraded back to the Starter plan and we already initiated a refund request. Please note that the refund will be reflected in your account within 3 to 5 business days.
Let us know if there's anything else we can help you with.