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leedowsettAsked on May 6, 2024 at 10:28 PM
Hi
I have a product widget in my 'order meals' form which is not working correctly.
In a condition jotform allows 'quantity product' for each product in the widget (not subproduct)
The problem is that, unlike my expectation that this field would give me the quantity selected of the product, it gives the total price of all products selected regardless of which quantity product field I pick in the condition. Surely this is not the intended behaviour?
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Rene JotForm SupportReplied on May 7, 2024 at 12:11 AM
Hi Lee,
Thanks for reaching out to Jotform Support. This is the intended behavior as the complete condition makes the calculation copy the value from the What would you like to order field to the Quantity of main meal field:
Unfortunately, it isn't currently possible to pass the value of the specific product to another field if the product is under a single field (product field). If you want to pass the value of a certain product to another field, you will have to separate each product into its own field.
While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. I've gone ahead and escalated your request to our Developers. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.
Let us know if there's anything else we can help you with.
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leedowsettReplied on May 7, 2024 at 4:54 PM
If that is the case then why is there an available condition for each product?
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Bilal JotForm SupportReplied on May 7, 2024 at 5:13 PM
Hi Lee,
Thanks for getting back to us. Well, the individual product options are given so that if there's a need for the condition to be checked that specific product is selected/filled or not then the condition can be applied.
Reach out again if you have any more questions.