Is it possible to send email to the drop down list?

  • taras124
    Asked on May 7, 2024 at 12:21 AM

    Is it possible to create a dropdown list of emails so that the person filling out the form can select who they want to send the form to?

  • Waqas JotForm Support
    Replied on May 7, 2024 at 2:00 AM

    Hi Taras,

    Thanks for reaching out to Jotform Support. Unfortunately, directly, it is not possible. As a workaround, you can add dropdown field calculation values with emails. And add condition to copy the field value.

    1. In the Form Builder, select your dropdown’s gear icon to open properties.
    2. In the properties panel on the right, go to Options at the top.
    3. Turn on Use Calculation Values. And add emails.

    Is it possible to send email to the drop down list? Image 1 Screenshot 50

    • Now add a condition in your form to copy field value.
    1. Click on Settings.
    2. Click on Conditions on the left of the page.
    3. Now, click on Add a New Condition and then click on UPDATE/CALCULATE FIELD.

    Is it possible to send email to the drop down list? Image 2 Screenshot 61

    Is it possible to send email to the drop down list? Image 3 Screenshot 72

    • Now, add an autoresponder email address.
    1. In the menu on the left side of the page, click on Emails.
    2. Now, click on Add an Email.
    3. Then, select Autoresponder Email.
    4. Customize the options the way you want them, and you’re done.

    Is it possible to send email to the drop down list? Image 4 Screenshot 83

    That's it. Let us know if there's anything else we can help you with.

  • Sri_sri
    Replied on May 7, 2024 at 2:31 AM

    this is not working, i am unable to add this to sectionIs it possible to send email to the drop down list? Image 1 Screenshot 20

  • Waqas JotForm Support
    Replied on May 7, 2024 at 2:52 AM

    Hi Taras,

    Thanks for getting back to us. I'm sorry, I forgot to mention that you need to add a short text field in the form to copy the field value from the drop-down field. Let me show you how:

    • Add a short text field to your form. And then add a condition to copy the field value.

    Is it possible to send email to the drop down list? Image 1 Screenshot 20

    Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on. 

    Let us know if there's anything else we can help you with.

  • taras124
    Replied on May 7, 2024 at 5:09 AM

    Hi, looks like it works without doing the calculation value and conditions steps.
    Just create the drop down list with the emails in the form -> Add autoresponder and select the drop down list as the value. Just one step. Please correct me if I am wrong.

    Is it possible to send email to the drop down list? Image 1 Screenshot 20

  • Waqas JotForm Support
    Replied on May 7, 2024 at 5:24 AM

    Hi Taras,

    Thanks for getting back to us. Yes, you're right, you can select a drop-down field as well.

    Let us know if there's anything else we can help you with.

 
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