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  • Profile Image

    Hi, It's possible to open the "Gracias" page in a new page or (better) a new tab?

    Asked by Utopista on February 22, 2011 at 01:33 PM

    I need close the "Gracias" page (in a popup window) without close the form page, and return to the form

    Page URL:
    http://utopias.org.ar/utopflash.html

    Screenshot
  • Profile Image
    JotForm Founder

    Answered by aytekin on February 23, 2011 at 06:23 AM

    We do not support that since it causes confusion among users. If the form is submitted and it opens on a new page, the filled form stays still on the original page. This makes people think they were not able to submit the form. So, they re-submit it.

  • Profile Image

    Answered by Utopista on February 23, 2011 at 08:10 AM

    Thanks, aytekin, I understand it. I'm using simplePHPblog with contact.php and comments.pfp forms, and they clear the form in a submit action, sending the user to Thank you page. In this way, never causes confusion among users (http://utopias.org.ar/contact.php). Best regards

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    JotForm Founder

    Answered by aytekin on February 24, 2011 at 03:10 AM

    That's perfectly possible. You would need to write some javascript to clear the form though. You should add a to submit the form in a new window.