What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Não recebo os formularios em meu e-mail cadastro

    Asked by WagnerVogel on November 09, 2012 at 10:36 AM

    Srs. Boa Tarde !

    Não estou recebendo mais os formulários cadastraqdos pelos usuários.

    Solicito ajuda para solucionar esta questão.

     

    Grato

     

    Wagner Vogelsanger

    11-39417871

    wagnervogel@vogelfinance.com.br

  • Profile Image

    Answered by pinoytech on November 09, 2012 at 10:42 AM

    Oi Wagner,

    Desculpe pela inconveniência que possa ter causado. No que diz respeito sobre a questão, posso pedir o formulário url / ID para eu verificar a sua forma?

    Obrigado!

  • Profile Image

    Answered by WagnerVogel on November 09, 2012 at 10:49 AM
    Boa Tarde !
    O cigo fonte do formulio:

    Endere do formulio:
    http://vogelfinance.blogspot.com.br/
    Att.
    VOGEL FINANCE ADM. E PROMOTORA DE VENDAS LTDA
    Wagner Vogelsanger
    11-3941-7871 / 11-3946-3343
    www.vogelfinance.com.br
  • Profile Image

    Answered by pinoytech on November 09, 2012 at 11:23 AM

    oi,

    Você já tentou já a verificar o seu e-mail spam / pasta de lixo eletrônico? Porque o registo do formulário e-mail mostra que a apresentação foi enviada com sucesso.

    Current Server: 

    /var/log/jotform/amazonSES.log:[21/Aug/2012:14:58:57 -0400] 21495544131652 AmazonSES Sent email to wagnervogel@vogelfinance.com.br -  MessageID:000001394a8d49d3-6c099228-f7b8-4226-9b28-8aabba868143-000000 - RequestId:428c9e3b-ebc2-11e1-9be7-abbf2f45160a

    Você pode por favor Endereços IP JotMail whitelist de de?

    http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    Obrigado!

  • Profile Image

    Answered by WagnerVogel on November 16, 2012 at 01:02 PM
    Boa Tarde !
    Utilizo um formulio para captao de clientes conforme abaixo

    Endere do formulio:
    http://vogelfinance.blogspot.com.br/
    Por o provedor de meu e-mail estinformando algumas irregularidades que est citadas no e-
    mail abaixo.
    Solicito verificar se hpossibilidade de correo para que eu volte a utilizar vosso
    formulio,
    Att.
    VOGEL FINANCE ADM. E PROMOTORA DE VENDAS LTDA
    Wagner Vogelsanger
    11-3941-7871 / 11-3946-3343
    www.vogelfinance.com.br
  • Profile Image
    JotForm Support

    Answered by Welvin on November 16, 2012 at 01:41 PM

    Hi,

    I just used Google Translate to understand your response. But google doesn't seems to give the correct grammar and I find it hard to understand.

    Please say "YES", if the problem was solved and "NO" if not.

    Thank you

  • Profile Image

    Answered by WagnerVogel on November 16, 2012 at 01:54 PM
    The problem noit was solved.
    VOGEL FINANCE ADM. E PROMOTORA DE VENDAS LTDA
    Wagner Vogelsanger
    11-3941-7871 / 11-3946-3343
    www.vogelfinance.com.br
  • Profile Image
    JotForm Support

    Answered by Welvin on November 16, 2012 at 02:02 PM

    Hi,

    I have check your settings and all was fine. Have you tried the above solutions given by my colleague? 

    Whitelisting Jotmails IP Addresses might help.

    I have made test submissions to your form, http://www.jotform.com/21495544131652, please check if you are now able to receive it.

    Thank you.