Não recebo os formularios em meu e-mail cadastro

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    WagnerVogel
    Asked on November 09, 2012 at 10:36 AM

    Srs. Boa Tarde !

    Não estou recebendo mais os formulários cadastraqdos pelos usuários.

    Solicito ajuda para solucionar esta questão.

     

    Grato

     

    Wagner Vogelsanger

    11-39417871

    wagnervogel@vogelfinance.com.br

  • Profile Image
    pinoytech
    Answered on November 09, 2012 at 10:42 AM

    Oi Wagner,

    Desculpe pela inconveniência que possa ter causado. No que diz respeito sobre a questão, posso pedir o formulário url / ID para eu verificar a sua forma?

    Obrigado!

  • Profile Image
    WagnerVogel
    Answered on November 09, 2012 at 10:49 AM
    Boa Tarde !
    O cigo fonte do formulio:

    Endere do formulio:
    http://vogelfinance.blogspot.com.br/
    Att.
    VOGEL FINANCE ADM. E PROMOTORA DE VENDAS LTDA
    Wagner Vogelsanger
    11-3941-7871 / 11-3946-3343
    www.vogelfinance.com.br
  • Profile Image
    pinoytech
    Answered on November 09, 2012 at 11:23 AM

    oi,

    Você já tentou já a verificar o seu e-mail spam / pasta de lixo eletrônico? Porque o registo do formulário e-mail mostra que a apresentação foi enviada com sucesso.

    Current Server: 

    /var/log/jotform/amazonSES.log:[21/Aug/2012:14:58:57 -0400] 21495544131652 AmazonSES Sent email to wagnervogel@vogelfinance.com.br -  MessageID:000001394a8d49d3-6c099228-f7b8-4226-9b28-8aabba868143-000000 - RequestId:428c9e3b-ebc2-11e1-9be7-abbf2f45160a

    Você pode por favor Endereços IP JotMail whitelist de de?

    http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    Obrigado!

  • Profile Image
    WagnerVogel
    Answered on November 16, 2012 at 01:02 PM
    Boa Tarde !
    Utilizo um formulio para captao de clientes conforme abaixo

    Endere do formulio:
    http://vogelfinance.blogspot.com.br/
    Por o provedor de meu e-mail estinformando algumas irregularidades que est citadas no e-
    mail abaixo.
    Solicito verificar se hpossibilidade de correo para que eu volte a utilizar vosso
    formulio,
    Att.
    VOGEL FINANCE ADM. E PROMOTORA DE VENDAS LTDA
    Wagner Vogelsanger
    11-3941-7871 / 11-3946-3343
    www.vogelfinance.com.br
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    Welvin
    Answered on November 16, 2012 at 01:41 PM

    Hi,

    I just used Google Translate to understand your response. But google doesn't seems to give the correct grammar and I find it hard to understand.

    Please say "YES", if the problem was solved and "NO" if not.

    Thank you

  • Profile Image
    WagnerVogel
    Answered on November 16, 2012 at 01:54 PM
    The problem noit was solved.
    VOGEL FINANCE ADM. E PROMOTORA DE VENDAS LTDA
    Wagner Vogelsanger
    11-3941-7871 / 11-3946-3343
    www.vogelfinance.com.br
  • Profile Image
    Welvin
    Answered on November 16, 2012 at 02:02 PM

    Hi,

    I have check your settings and all was fine. Have you tried the above solutions given by my colleague? 

    Whitelisting Jotmails IP Addresses might help.

    I have made test submissions to your form, http://www.jotform.com/21495544131652, please check if you are now able to receive it.

    Thank you.