Unable to log in on account

  • Kody Moore
    Asked on May 7, 2024 at 10:10 AM

    Hello, I'm the Technology Director with Tupelo Christian Preparatory School. We currently have two accounts set up with you. We are currently unable to long into one at the moment. Can I recieve any help on this?


    You may call me at (662)587-5748


    Thanks

  • Mikhail JotForm Support
    Replied on May 7, 2024 at 10:18 AM

    Hi Kody, 

    Thanks for reaching out to Jotform Support. We don’t currently offer live phone support. If you have any questions, just reply to this thread, or you can create a forum thread from the Contact Us page. We’ll be happy to help.

    Going back to your question, may I know which account you are trying to log in? If this email account is what you are referring, I can only see a guest account tied to it. Guest accounts are temporary accounts with one-time login only. If you have a form URL of the form created on the account in question, please share it with us so we can locate the account.

    Once we hear back from you, we'll be able to move forward with a solution.


 
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