I have built 2 jotforms and they do not submit

  • btment1955
    Asked on May 7, 2024 at 11:17 AM

    I have built 2 jotforms and they do not submit

    https://acchs73.com/non-member-email-optin/

    https://acchs73.com/2024-golf-survey/


    It does not work on Google Chrome or Safari

    Jotform Thread 14628571 Screenshot
  • Sheena JotForm Support
    Replied on May 7, 2024 at 11:34 AM

    Hello BTM,

    Thanks for reaching out to Jotform Support. When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screencast below to see my results: 

    I have built 2 jotforms and they do not submit Image 1 Screenshot 30

    To troubleshoot, could you please try re-embedding the form using the iFrame code instead of using the default Jotform embed code? By utilizing the form within an iFrame, the risk of script conflicts on your page is significantly reduced. Let me show you how:

    1. In Form Builder, click on Publish in the orange navigation bar at the top of your screen.
    2. In the menu on the left side of your screen, click on Embed.
    3. Click on iFrame then click on </> Copy Code.

    I have built 2 jotforms and they do not submit Image 2 Screenshot 41

    Give it a try, and let us know if you need any additional help


 
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