What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My JotForm is showing strange code instead of the form

    Asked by elle_steiner on November 09, 2012 at 02:01 PM

    My JotForm isn't showing up, just strange code. It's supposed to be an email sign-up in the upper right corner.

    Help me!!!

    Page URL:

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    JotForm Support

    Answered by liyam on November 09, 2012 at 02:14 PM

    We apologize for this inconvenience, elle_steiner.

    Let me forward this matter to the next tier support. They will look into the form's error and have it fixed. 

    For the meantime, if it's alright for you to use the non-SSL form, please change your iframe's source code to http://www.jotformpro.com/form/20956045146958

    Thank you for your patience.

    Can you please try resaving your form?  It seems that there were some replication errors on some servers which caused your form to have the error appear.


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    Answered by elle_steiner on November 09, 2012 at 02:15 PM
    It seems to be all fixed now, thank you!!!
    Elle Steiner
    Brigham & Women's Hospital
    Web Designer, ePhilanthropy
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    JotForm Support

    Answered by liyam on November 09, 2012 at 02:20 PM

    You're welcome, Elle.

    Just let us know if you experience any type of errors on your form or if you have other questions.