Change email address

  • NorthStarBibleCamp
    Asked on May 7, 2024 at 1:34 PM

    I am trying to change our email address to admin@nsbc.life but it says it is already associated with an account. I deleted the account it was associated with and it still says it is already associated with an account. I need response emails from forms to be sent from admin@nsbc.life


  • Eldrex JotForm Support
    Replied on May 7, 2024 at 2:19 PM

    Hello NorthStarBibleCamp,

    I’m sorry you're having issues with your form. Let me look into it and get back to you with a solution.


  • Eldrex JotForm Support
    Replied on May 7, 2024 at 5:47 PM

    Hello NorthStarBibleCamp,

    Thank you for your patience. We appreciate it. Deleted accounts would stay for 30 days before it gets fully removed. So emails associated with the deleted accounts can't be used to create a new account or replace an account email.

    Let us know if you have any other questions.

 
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