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Wilson_Lee_infoAsked on May 7, 2024 at 1:38 PM
I am trying to create an approval flow with an existing sign document. I would like to use the sign document without having to include a name and email in the "Manage Signers" section. I am attempting to use this flow with several people so selecting one signer doesn't work in this instance.
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Gaud JotForm SupportReplied on May 7, 2024 at 2:27 PM
Hi Lokey Recording Studios,
Thanks for reaching out to Jotform Support. I’m really sorry that this is happening. I'll do my best to help you. I've checked out the approval flow on the cloned version of your Creative Service Request. Unfortunately, it is not possible to add the signing document without adding the signers to it. It will show you this error.
So, even if you try to remove the signature fields from the Sign Builder from your Sign Document, it will still show an error like below:
I can understand that your goal is different for using this sign document; however, in the approval flow, it won't work in this way and there is no workaround for this.
Let us know if you need any other help.