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Nati LaviAsked on May 7, 2024 at 2:05 PM
We are a customer and i do have few question about your healthcare app , we are building a marketplace for intake and have few questions
my cell number 408.8390269
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Anna JotForm SupportReplied on May 7, 2024 at 2:28 PM
Hi Nati,
Thanks for reaching out to Jotform Support. Sure, let me help you with this. But first, are you asking about our Jotform Health: Medical Forms? If yes, what questions do you want to ask about this?
Once we have a better idea of what’s going on, we’ll be able to come up with a solution.
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natiReplied on May 7, 2024 at 2:30 PM
Please read my email we a paid customer and need to talk to someone over the phone , is it doable ?my number is 408.8390269
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Anna JotForm SupportReplied on May 7, 2024 at 2:46 PM
Hi Nati,
Thanks for getting back to us. We don’t currently offer live phone support. If you have any questions, just reply to this thread, or you can create a forum thread from the Contact Us page. We’ll be happy to help.
Once we have a better idea of what’s going on, we’ll be able to come up with a solution.
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ClearStepReplied on May 7, 2024 at 2:54 PM
here is our spec
Functional Requirements:- User Authentication:
- Secure login and authentication system.
- Multi-factor authentication (MFA) to enhance security.
- Automatic logout after a period of inactivity.
- Data Collection:
- Personal Information: Name, DOB, contact details.
- Insurance Information: Provider name, policy number, group ID.
- Health Questionnaire: 30 questions related to health history and current health status.
- Data Storage:
- All data must be encrypted both at rest and in transit using AES-256 encryption.
- Use of secure, HIPAA-compliant cloud services for data storage.
- Data Access and Sharing:
- Capability to share data with authorized healthcare providers with user consent.
- Detailed logging of all access and sharing activities for audit purposes.
- User Interface:
- Simple, intuitive interface for ease of use.
- Accessibility features to assist users with disabilities.
- Compliance and Security:
- Implementation of all necessary HIPAA security and privacy protocols.
- Regular security audits and updates to ensure ongoing compliance.
can you do it on your platfrom ?
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Christopher JotForm SupportReplied on May 7, 2024 at 3:53 PM
Hi Nati,
Thanks for getting back to us. I have answered your question below.
- User Authentication:
- Secure login and authentication system. - When your account is accessed using a different device, a Access Code is sent out via email.
- Multi-factor authentication (MFA) to enhance security. - 2FA is currently in Beta and is only available for limited users. As for Enterprise, SSO is available.
- Automatic logout after a period of inactivity. - This is already implemented in our system.
- Data Collection:
- Personal Information: Name, DOB, contact details. - You can add form elements on into the form to collect this information.
- Insurance Information: Provider name, policy number, group ID. - Same with the first question.
- Health Questionnaire: 30 questions related to health history and current health status. - Collection of this data is only allowed if your account is HIPAA-compliant, which is available for Gold subscription.
- Data Storage:
- All data must be encrypted both at rest and in transit using AES-256 encryption. - Our platform uses 256-bit Secure Socket Layer (SSL) connection that uses a SHA256 Certificate
- Use of secure, HIPAA-compliant cloud services for data storage. - HIPAA security compliant features are available once HIPAA feature is enabled on account.
- Data Access and Sharing:
- Capability to share data with authorized healthcare providers with user consent.
- Detailed logging of all access and sharing activities for audit purposes. - Audit logs is only available for Enterprise account.
- User Interface:
- Simple, intuitive interface for ease of use. - With our Form Builder, you can drag and drop elements into the form to create a web form. I suggest to check out our User Guide and Jotform Academy for information about our platform.
- Accessibility features to assist users with disabilities. - Form Accessibility feature is available.
- Compliance and Security:
- Implementation of all necessary HIPAA security and privacy protocols.
- Regular security audits and updates to ensure ongoing compliance. - For more information about the platform HIPAA compliance, check out these pages: Jotform HIPAA Compliance and HIPAA-Friendly Online Forms.
You may also contact Enterprise Sales Team via this form for features that are only available for Enterprise user, such as sub-users feature.
Let us know if there’s anything else we can help you with.