Autoresponder Emails: How to add more than 1 recipient?

Hi,

I will be using a paid bronze account and I have a box that collects email address to be used for the Auto-Responder email address. I am unclear if I can have up to 15 email addresses for the auto-responder. Is there a limit of 10 or can I have more than?

Thanks,

Rased

Hi Rased,

Thanks for reaching out to Jotform Support. I am sorry you are having trouble with this. Keep in mind that Autoresponder Email only gets the email address from the Email field that you added to your form. This means that only one Autoresponder Email will be sent to whichever email is added in the Email field.

If you want to send multiple Autoresponder emails, you can add multiple email fields in your form, and create multiple Autoresponder Emails for each of the email fields. Check out these screenshots below:

Screenshot of the form having 3 Email fields.

Screenshot of 3 Autoresponder Emails.

But, if the other emails are already fixed, there is no need to create Autoresponder Emails or add multiple Autoresponder Emails. You just need to add the email addresses of the individuals you want to be notified in the Notification Email. Let me show you how:

1. In Form Builder, click on Settings from the top bar menu, and click on Emails from the left panel menu.
2. Next, hover your mouse over the Notification Email, and click on the Pen icon.
3. Then, go to the Recipient's tab, and add the email addresses in the Recipient Email.
4. Finally, click on Save.

Since there is a limit of 10 Recipient Emails, you can create a new Autoresponder Email, and add the rest of the emails there. Let me show you how:

1. In Form Builder, click on Settings from the top bar menu, and click on Emails from the left panel menu.
2. Then, click on the + Add Email, and select Notification Email.
3. Next, follow the instructions above on how to add email addresses to the Recipient Email, and click on Save. That's it.

Reach out again if you have any other questions.