Notification Email: Will upgrading to Bronze plan increase the number of recipient emails allowed?

  • cmontone
    Asked on May 7, 2024 at 3:55 PM

    Hi,

    I'm on the free plan and it seems I'm limited to two e-mail recipients for form submissions. Would upgrading to the Bronze plan allow me to add additional recipients?

  • Joshua_T JotForm Support
    Replied on May 7, 2024 at 4:32 PM

    Hi Chris,

    Thanks for reaching out to Jotform Support. If you are referring to adding multiple recipient emails in the Notification email, yes, upgrading to any of the standard plans (Bronze, Silver, and Gold) will give you access to adding 10 additional recipient emails.

    Notification Email: Will upgrading to Bronze plan increase the number of recipient emails allowed? Image 1 Screenshot 40

    If you want to add more than 10 Recipient Emails, you can simply add a new Notification Email. Let me show you how:

    1. In Form Builder, click on Settings from the top bar menu, and click on Emails from the left panel menu.
    2. Then, click on the + Add Email, and select Notification Email.
    3. Next, go to the Recipient tab, enter the email addresses in the Recipient Email, and click on Save. That's it.

    Notification Email: Will upgrading to Bronze plan increase the number of recipient emails allowed? Image 2 Screenshot 51

    Also, keep in mind that the Autoresponder Email is the email that is being sent to the email address entered in the email field after the form is submitted. This serves as a confirmation email.

    Notification Email: Will upgrading to Bronze plan increase the number of recipient emails allowed? Image 3 Screenshot 62

    Reach out again if you have any other questions.

 
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