My ip has been banned by Jotform.

  • Mohd fuad bin daud
    Asked on May 8, 2024 at 12:24 AM

    My ip address for my agency has been banned by your website, i hope you can unbanned my ip for my agency, our agency named is Politeknik Port Dickson, Negeri Sembilan, Malaysia

    Jotform Thread 14650961 Screenshot
  • Waqas JotForm Support
    Replied on May 8, 2024 at 1:20 AM

    Hi fuad,

    Thanks for reaching out to Jotform Support. I'm sorry you're having difficulties with this. I checked your email address, and it appears to be associated with a guest account. If you're not referring to this account can you share email address or username so we can take a look at it? Can you try to share yor IP address as well?

    Once we hear back from you, we'll be able to move forward with a solution.


  • mohd fuad bin daud
    Replied on May 8, 2024 at 3:50 AM

    my public ip is 122.129.120.226122.129.120

  • Jessica JotForm Support
    Replied on May 8, 2024 at 3:52 AM

    Hi fuad,

    Thanks for reaching out to Jotform Support. After checking, it looks like your IP have been unbanned. Could you try to access again to see whether the issue have resolved?

    Let us know if you need more help.

 
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