Change account email.

  • sacherokee
    Asked on May 8, 2024 at 10:46 AM

    Additionally, I am wondering if we can change the email that is associated with the account. The one currently used is outdated.

    Thank you!

  • Silvano JotForm Support
    Replied on May 8, 2024 at 10:49 AM

    Hi sacherokee,

    Thanks for reaching out to Jotform Support. Changing the account's email address is easy. Let me walk you through the steps:

    1. Click on the Profile Avatar in the top right corner.

    2. In the dropdown click on the account name.

    3. Scroll down to the Email section and click on Edit.

    How to change account email address? Image 1 Screenshot 50 Screenshot 104. Enter the New Email address and click on Save.

    How to change account email address? Image 2 Screenshot 61 Screenshot 215. Based on your privacy setting you will receive a verification email to verify the Email address change. Click on Verify now.

    How to change account email address? Image 3 Screenshot 72 Screenshot 326. Finally, you will a verification email to the new email address, click on Verify Now.

    How to change account email address? Image 4 Screenshot 83 Screenshot 43

    That's it, the account email address should now be updated. 

    Let us know if you need any other help.

 
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