PDF of the form not organized

  • Toujoursensemble
    Asked on May 8, 2024 at 10:50 AM

    Why is the PDF of the form not organized according to the order in which the form is presented?

    Jotform Thread 14669351 Screenshot
  • Kris Ann JotForm Support
    Replied on May 8, 2024 at 12:00 PM

    Hi Toujoursensemble,

    Thanks for reaching out to Jotform Support. When I cloned and tested your form, the same thing happened for me. After investigating it a bit, I found a solution. It's really easy to fix, you just need to delete and add the PDF document again. Let me show you how:

    1. In Form Builder, click on the Drop-down beside the Jotform logo.

    2. Select the PDF Editor from the options.

    3. Click on the Three dots on the PDF document and click on Delete.

    4. Once done, click on the + New PDF button and select New PDF document.

    PDF of the form not organized  Image 1 Screenshot 20

    That's it. Give it a try and let us know how it goes.

 
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