Account Suspended: Dispute

  • Cintoria Franklin
    Asked on May 8, 2024 at 11:32 AM

    I am not able to log into my account for passthebeautynonprofit@gmail.com

  • Lorevie JotForm Support
    Replied on May 8, 2024 at 11:55 AM

    Hi Cintoria,

    Thanks for reaching out to Jotform Support. I understand how frustrating this is. I checked your account, and it is suspended due to a dispute.

     I reached out to our Relevant Team for further assistance. I'll get back to you once there's an update.

    In the meantime, let us know if you have any other questions.

  • Lorevie JotForm Support
    Replied on May 8, 2024 at 1:56 PM

    Hi Cintoria,

    Thanks for patiently waiting. We appreciate it. I just heard back from our Relevant Team, and the only way to reactivate the account is by contacting your bank and withdrawing the dispute.

    Let us know if you have any other questions.

 
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