Account suspended

  • Yash Sawjani
    Asked on May 8, 2024 at 1:30 PM

    Please check my account is suspended

  • Yash Sawjani
    Replied on May 8, 2024 at 1:33 PM

    My account is suspended by your end please check


  • Kelvin JotForm Support
    Replied on May 8, 2024 at 2:15 PM

    Hi Yash,

    Thanks for reaching out to Jotform Support. I’m really sorry that this is happening. I've forwarded this case to our relevant team for investigation. Once we hear back from them, we’ll update this thread and let you know.

    In the meantime, let us know if you have any other questions.

  • Kelvin JotForm Support
    Replied on May 8, 2024 at 4:09 PM

    Hi Yash,

    Thanks for your patience, we appreciate it. I found that your account was suspended because your forms (241271106765453 and 241271157495459) were flagged for offering fake service. If you believe your account was suspended in error, kindly provide us with the following information:

    • The URL where your form is used.
    • Your website or proof of affiliation to a legitimate institution.
    • Any document that will support your claims.

    You can send the details to reviewers@jotform.com with the Thread #14676311 as the subject. If there are any updates, we’ll let you know.

 
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