-
katymeAsked on May 8, 2024 at 4:35 PM
We have embedded your form into html pages on our 2 websites and it appears that this has affected our security certificate. Now there is a warning for potential web visitors. Are you aware of this problem and what can we do to fix it.
-
Jemuel JotForm SupportReplied on May 8, 2024 at 5:39 PM
Hi Katy,
Thanks for reaching out to Jotform Support. We only provide secure forms. As you can see in your standalone form URL, it uses HTTPS, which means that a URL is secured by an SSL certificate.
If your website domain doesn't have an SSL Certificate, it can't establish a secure connection. You must contact your domain provider and ask about SSL Certificate, which is mostly a commercial add-on for a domain name, so you have to purchase it before your domain can establish a secure connection.
Let us know if you have any other questions.