Card Form: How to translate email 'Validate with Verification Code' process?

  • clathe
    Asked on May 10, 2018 at 12:25 AM

    Hi,


    I am developing forms with you, in BR Portuguese. Some phrases and procedures are not translated and it would be great to have everything in the same language. Would it be possible?

    These parts are not translated to Portuguese:

    - the welcome message in a "single question per page" form;

    - the email verification process (phrases within the form and the message sent to the email for verification)


    Thank you.

  • ogulcan JotForm Designer
    Replied on May 10, 2018 at 3:41 AM

    Hi Clathe,

    For translate all text objects in a form screencasts steps shows you how to do it:

    1525938067CHANGE LANGUAGE Screenshot 10

    If you have any questions, let us know.

    Regards.

  • clathe
    Replied on May 10, 2018 at 7:46 AM

    Thank you, Ogulcan.

    I have already adjusted the welcome and farewell pages, as well as the warnings.


    Please, what about the e-mail verification process? It is all in English, including the message sent to the mailbox.

    Thank you.


    Regards.

  • Mike
    Replied on May 10, 2018 at 9:53 AM

    I am afraid that the email 'Validate with Verification Code' option currently does not support any translations. Let me please escalate a feature request ticket to see if the translations can be implemented at some point.

    The is no ETA for when it will be implemented, but we will immediately let you know if we have any updates.

  • clathe
    Replied on May 10, 2018 at 11:23 AM

    Ok, Mike, thank you.