How to change the form's status?

  • approvalplug92
    Asked on May 8, 2024 at 6:16 PM

    I don’t know what’s going on but my forms isn’t working

  • Gian JotForm Support
    Replied on May 8, 2024 at 6:56 PM

    Hi approvalplug92,

    Thanks for reaching out to Jotform Support. I checked the last form you viewed which is form 241286972037159 and I see that it is already deleted. If you want to restore the form, let me show you how:

    1. On the My Forms page, click on the Trash folder on the lower left.
    2. Hover your mouse on the deleted form and click Restore.

    jotform restore deleted form Screenshot 10 Screenshot 10

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? Also, please share the URL of the form that you are referring to. Here's the guide on Where to Find Your Form URL.

    Let us know if there's anything else we can help.

  • approvalplug92
    Replied on May 8, 2024 at 7:13 PM

    https://form.jotform.com/241286746950162

    My forms keep showing up like this

  • Gian JotForm Support
    Replied on May 8, 2024 at 7:46 PM

    Hi approvalplug92,

    Thanks for getting back to us. You are seeing that message because your form is currently disabled. However, you can always change the status of your forms and enable them. Let me show you how:

    1. In Form Builder, click on Settings at the top of the page.
    2. Under Form Status, click the current status and select Enabled.
    3. Click Save.

    How to change the forms status? Image 1 Screenshot 20

    Give it a try and let us know if you need any other help.

 
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