Mysterious charges

  • Josie Brown
    Asked on May 8, 2024 at 6:35 PM

    Hello,

    I am currently being charged on my credit card for an account I don’t have. My Amex ending is regularly being billed and recently for over $400.

    please can you reach out to me and help me cancel these fees and initiate a refund?

    kindly,

    josie brown

  • Mafe_M JotForm Support
    Replied on May 8, 2024 at 9:38 PM

    Hi Josie,

    Thank you for reaching out to Jotform Support. Please provide us with the following information so that we can check the charge you are referring to:

    1. Card type:
    2. Last 4 digits:
    3. Expiration date:
    4. Amount charged:
    5. Date of transaction:

    Once we hear back from you, we'll be able to move forward with a solution.


 
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