- jeanettebmzAsked on November 12, 2012 at 05:00 PM
artdent left a message on Chat
I am using Stripe There seems to be an error when processing a payment when it is embedded.
It keeps telling customers that they must supply a valid card
When you use a direct link to the form, it works.
I sent a request in some time ago, but I have not heard anything back.
please email me a number I can call to explain the problem further. We need this resolved ASA
- JotForm SupportjonathanAnswered on November 12, 2012 at 07:19 PM
Hi, we do not provide phone support though -- so, I cannot provide you a phone number.
However, we can try to resolve this via this topic/email or if you are online, we can use the chat.
As for your issue now, please check this thread . Could it be you are also experiencing issue related to stripe provide key?
Will wait for your updated response.