Error when processing a payment on Stripe

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    jeanettebmz
    Asked on November 12, 2012 at 05:00 PM

     artdent left a message on Chat

    I am using Stripe   There seems to be an error when processing a payment when it is embedded.  
    It keeps telling customers that they must supply a valid card  
    When you use a direct link to the form, it works.   
    I sent a request in some time ago, but I have not heard anything back.
    please email me a number I can call to explain the problem further. We need this resolved AS
    A 


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    jonathan
    Answered on November 12, 2012 at 07:19 PM

    @ardent

    Hi, we do not provide phone support though -- so, I cannot provide you a phone number.

    However, we can try to resolve this via this topic/email or if you are online, we can use the chat.

    As for your issue now, please check this thread . Could it be you are also experiencing issue related to stripe provide key?

    Will wait for your updated response.

    Thanks.